Terms and Conditions

The Gain City Family Card program is operated by Gain City Best-Electric Pte Ltd. By participating in our family points program, you agree to the Terms and Conditions.

1. This program is only valid across our retail and online stores within Singapore.
2. To join as a member, you must create an account. Registration is free of charge.
3. You are entitled to 1 Family Member point for every $1 spent.
4. All Family Card points are valid for 2 years. Points not utilized after 2 years from the awarded date will be lapsed.
5. Family Card points cannot be redeemed or exchanged for cash or any other rewards.
6. Family Card points cannot be sold or transferred to another member.
7. We reserve the right to terminate your membership in our Loyalty Program if we believe you have engaged in fraudulent or unlawful activity, or have failed to comply with these Terms and Conditions.
8. We may discontinue our Loyalty Cards in our sole discretion, at no liability to you. If so, we will notify you by publicly posting on our website at www.gaincity.com
9. We may change these Terms and Conditions or add new Terms and Conditions at any time in our sole discretion. If so, we will publish an updated version on our website at https://www.gaincity.com. Your continued participation in our Loyalty Program will constitute your acceptance of such changes.
10. Gain City Best-Electric reserves the rights to amend, add, delete or vary any of the above terms and conditions and exclusion clauses with regards to this service without prior notice.

If you have any questions about our Loyalty Program or our Terms and Conditions, please contact us at [email protected].