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About Gain City

Established in 1981, Gain City started out with a simple quest of improving lifestyles and a focused vision to be Singapore’s trusted air conditioner retailer. Today, renowned as Singapore’s largest air conditioner retailer, the brand is synonymous with excellent air conditioning installation and maintenance service provider, as well as the preferred go-to one-stop retailer for consumer electronics. With more than 800 staff , a pool of BCA-certified installation technicians and a fleet of 200 service vehicles , we are your trusted choice.

Our staffs are our assets. With emphasis on quality and innovation as our competitive advantage, we strive to provide training to ensure that our staffs are able to sustain this competitive edge.

Gain City deals with various Air Conditioning and Mechanical Ventilation projects for the Residential, Commercial and Industrial sectors. We have successfully tendered for, and completed several projects.

Milestones

2024

  • Winner of Aces Award 2024 – Asia’s most influential companies

2023

  • Expanded Corporate Sales with ACMV Ducting

2021

  • Appointed as a NEA-licensed E-waste Recycler for Air-conditioners under the Extended Producer Responsibility System for E-Waste Management

2019

  • Opened 4 new stores, making a total of 16 stores in Singapore

2018

  • Singapore Grand Prix– Installed Air-conditioners & television sets

2017

  • Gain City was featured in Top influential Brands 2017 as a Consumers’ Preferred Brand in nation-wide studies conducted across Asia

2015

  • Grand opening of Gain City’s Megastore at Sungei Kadut 

2014

  • Launched Gain City’s 11-storey building at Sungei Kadut

2013

  • Singapore Book of Records for largest display of egg tarts in Charity Drive for Association for Persons with Special Needs(APSN)
  • Ground breaking and construction of new 11-storey Gain City building in Sungei Kadut
  • Charity Drive to raise funds for Loving Heart Multi Service Centre

2012

  • Winner of 2012 Singapore Enterprise 50 Award (5th Year)
  • 2012 Singapore Grand Prix (5th Year) – Installed Air-conditioners & television sets
  • Singapore Air Show 2012 (4th Year) – Installed Air-conditioners
  • Bake With Love Charity Drive to raise funds for Association for Persons with Special Needs(APSN)

2011

  • Winner of 2011 Singapore Enterprise 50 Award (4th Year)
  • Winner of Singapore Prestige Brand Award 2011 (SPBA – Heritage Brand)
  • Superbrands Awards 2011
  • Service Star Award 2010
  • 2011 Singapore Grand Prix (4th Year) – Installed Air Conditioners & Television Sets
  • Singapore Air Show 2011 (3rd Year) – Installed Air Conditioners

2010

  • Winner of 2010 Singapore Enterprise 50 Award (3rd Year)
  • Singapore’s Consumer Choice Superbrands Awards 2010 (5th Year)
  • Singapore Service Star Award 2010
  • 2010 Singapore Grand Prix (3rd Year) – Installed Air-conditioners & television sets
  • World’s First Youth Olympic Games 2010 – Installed Air-conditioners
  • National Day Parade 2010 – Installed Air-conditioners
  • Singapore Air Show 2010 (2nd Year) – Installed Air-conditioners

2009

  • 2009 Singapore Grand Prix (2nd Year) – Installed Air-conditioners & television sets
  • Service Class Award 2009
  • Singapore’s Consumer Choice Superbrands Awards 2009 (4th Year)
  • Asia-Pacific Economic Cooperation (APEC) Singapore – Installed Air-conditioners

2008

  • Winner of Singapore Enterprise 50 Awards (2nd Year)
  • Singapore’s Consumer Choice Superbrands Awards 2008 (3rd Year)
  • Professional Enterprise Certification
  • Singapore Air Show 2008 (1st Year) – Installed Air-conditioners
  • 2008 Singapore Grand Prix (1st Year) – Installed Air-conditioners & television sets

2007

  • Winner of Singapore Enterprise 50 Award (1st Year)
  • 47th International Paris Air Show 2007 – Installed Air-conditioners & electronics installation

2006

  • Singapore’s Consumer Choice Superbrands Awards 2006 (2nd Year)
  • Singapore Promising Brand Award
  • International Monetary Fund – World Bank (IMF-WB) Conference 2006 – Official Air-conditioners & Electronic Appliances Supplier with successful installation of over 1,000 units of Air-conditioners within 10 days & dismantling within 36 hours

2005

  • 13th Position (By Sales / Turnover) in Singapore SME 500 Company by DP Information Group – Rated as a DP4 Credit Company, reflecting sound financial fundamentals

2004

  • Received Superbrands Awards Singapore

2003

  • First Retailer to set up Green Corners in conjunction with NEA
  • First Electronic Retailer to launch Lifestyle Home Concept in Showrooms

1999

  • Awarded ISO 9001:2000 Certification

1993

  • Set Up of Export Division – To cater to International Markets

1992

  • Set Up of Projects Division – To provide consultation and building works for large-scale projects for industrial, commercial, governmental and residential in the Asia-Pacific region (Air-conditioning & Mechanical Ventilation Engineering Consultancy & Installation Processes on a commercial mid to large scale scope)
  • First Retailer to launch Live Demonstration Air-conditioner with Ampere Meter

1990

  • Introduced the “Service Connection Program” – To provide value-added services and assurance to our customers, thereby strengthening our competitive edge

1986

  • First in the Industry to introduce Installation Warranty – Provides customers greater peace of mind, a warranty above and beyond the warranty provided by agents, thereby extending product efficiency and life span

1984

  • Set Up of Wholesale Division – To cater to the needs of the industry, supplying Air-conditioners as well as related materials like spare parts, tools and raw materials

1983

  • Expanded business to cater to Retail Consumer Electronics Market with its First Retail Showroom

1981

  • Gain City was incorporated – Core Business in Sales, Installation, Maintenance & Repair of Commercial & Residential Air-conditioners