Privacy Policy

This Privacy Policy sets out what Personal Information Gain City Best-Electric Pte Ltd (“Gain City”) may collect and how Gain City uses and shares the Information.

By continuing to use Gain City's services and its website - https://www.gaincity.com you signify that you have read, understood, consent and agree to be bound by this Privacy Policy in respect of Gain City collection, use and disclosure of your Personal Information.

Section 1 – What Do We Do With Your Information?

The types of Customer Information that Gain City collects depend on the nature of the service requested or transaction undertaken and may varies on the circumstances in which the Personal Information is being collected.

1. Your Personal Information may include your name, email address, mailing and/or residential address, phone number, date of birth, marital status, credit card number, photographs and video images of you at Gain City’s premises or events;
2. Electronic Information relating to the computers or electronic device that you use to access Gain City’s website at https://www.gaincity.com, Gain City's mobile apps, Facebook page, and other social media platforms that may be used by Gain City from time to time.
3. Device information, such as device ID, hardware model, IP addresses, file and app names and versions, unique device identifier (UDID), or any other information that may indicate device or app modification and location details such as GPS location may be collected on Gain City's mobile apps.
4. The Personal Information collected may be used to complete a transaction and request for services. Your Personal Information may be shared with third parties such as agents, service providers and Gain City’s affiliates to complete the transaction and fulfillment of requested services.

Section 2 - Consent

How do you get my consent?

In the course of performing transactional functions with Gain City such as making a service request online, Personal Information will, by nature of the task or transaction, be provided by you to Gain City. In such instances, your consent will necessarily be implied that you are agreeable to providing Personal Information in order for Gain City to provide the requested or necessary service and/or product to you. You may submit a request to withdraw your consent at any time by contacting Gain City at [email protected] or mailing us at: GAIN CITY BEST-ELECTRIC PTE LTD, 8 ANG MO KIO INDUSTRIAL PARK 2, SINGAPORE, 569500.

If Gain City asked for your Personal Information for a secondary reason, like email or sms marketing, Gain City will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Section 3 - Disclosure

Your Personal Information is important to Gain City and we will not sell or rent your Personal Information. However Gain City may share your Personal Information with our Affiliates or third parties in connection with fulfilment and completion of transactional purposes and when required by or where exempted under applicable laws.

Section 4 - Third-Party Services

In general, the third-party providers used by Gain City will only collect, use and disclose your Personal Information to the extent necessary to allow them to perform the services they provide.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave Gain City’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their Privacy Policies.

Section 5 - Security

To protect your Personal Information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

While Gain City endeavors to protect your Personal Information by exercising reasonable security arrangements, you should also exercise due care to protect the password to access your account with Gain City. You should not disclose your password to anyone. If you believe that your password to your Gain City account has been compromised, you should inform Gain City immediately for necessary action to protect your Personal Information.

Section 6 - Cookies

Gain City may use cookies to enable our systems to recognise your computer or electronic device and to provide better navigation features to you on our website. While the cookies collects certain data such as your IP address, browser and device characteristics, referring URLs, and a record of your interactions with our website. These cookies are not designed to collect Personal Information about you.

If you choose to enable the block cookies function on your electronic devices while navigating our website, certain service and function may not be effected.

Section 7 - Age of Consent

By using this site, you represent that you are at least the age of majority recognized under the laws of the Republic of Singapore or that you are the age of majority have given us your consent to allow any of your minor dependents to use this site.

Section 8 - Changes to This Privacy Policy

Gain City reserves the right to update the Privacy Policy from time to time. Updated versions will be posted on Gain City website with a date stamped so that users will be aware of when the Policy was last amended.

Section 9 - Marketing

You can choose to stop receiving email, direct mail, phone and mobile marketing communications. If you do not want to receive e-mail or other mail from Gain City, you can use the unsubscribe function on marketing materials or submit the change request via email to [email protected].

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register your request, or if you want more information about our Privacy Policy, please contact our Data Protection Officer at [email protected]. or simply drop us a mail here.

Gain City Best-Electric Pte Ltd

[Re: Data Protection Officer]

[8 ANG MO KIO INDUSTRIAL PARK 2 , SINGAPORE, 569500, SINGAPORE]