Gain City Group Buy

Can I walk in or visit any time to enjoy Group Buy promotions?

Our Group Buy event is exclusive to registered participants. To stay updated on upcoming events and promotions, join our Gain City Group Buy Telegram Group.

Will the Group Buy event take place at all Gain City stores?

Our Group Buy event is held exclusively at our Gain City Megastore @ Sungei Kadut as it offers the largest range of products including air conditioners, home appliances, furniture, and bedding—everything a new homeowner needs in one place.

What are the event timings?

Registration for the event will be open from 12pm - 7pm. It is mandatory to register at our Level 4 registration counter upon arrival to receive your Group Buy shopping kit and vouchers. Once you have registered, you are welcome to continue shopping until our store closes at 10pm.

Once I’ve collected my keys, is it too late to participate?

Not at all! You can still join our Group Buy events to enjoy exclusive deals and promotions.

Is there a pax limit for the event?

No, there is no limit, as long as everyone is from the same household.

Do I need to register for everyone attending with me?

No, registration is required per household only.

How do I know if my appointment is confirmed?

You will receive an acknowledgment email by Friday, 2 PM of the weekend you registered for. If you don’t receive it by then, contact us via Telegram or WhatsApp @ 9773 1212.

How long will the promotions be valid?

Promotions are valid only on your registered Group Buy event day. To lock in your prices, we recommend placing a deposit.

Could you provide a quote for specific products before the event?

We are unable to share promotional pricing before the event. All pricing details will be revealed on the day of our Group Buy event. For more information, you may contact our Sungei Kadut Megastore sales team at 6899 1212.(operating hours: 11am - 10pm)

Are in-store promotions stackable with Group Buy deals?

No, Group Buy deals are separate from in-store promotions.

Is price matching available?

Yes! We price match based on your total amount purchased after Group Buy discounts. Just come back to us with your receipt as well as proof of the cheaper price. Price matching only covers major retailers, including Courts, Best Denki, Harvey Norman, Audio House, Mega Discount, Mustafa, NTUC Fairprice Xtra, Giant and Challenger.

For more details, visit our 8 Days Lowest Price Guarantee.

How long can I KIV my orders?

You can KIV orders for up to 12 months, with free warehousing, subject to the item still being available at delivery.

What is the minimum deposit required to KIV an item?

• General items: 10% deposit.
• Bedding & furniture (Made-to-Order): 30% deposit if delivery exceeds 3 months; full payment required 3 months before delivery.

How much advance notice should I give for delivery?

• General items: At least 2 weeks’ notice.
• Aircons: At least 4 weeks’ notice.

Do you allow partial delivery of my orders?

Yes, partial delivery is allowed. However:

• If the delivery amount is under $1,500, a $30 delivery fee applies.
• Full payment must be made before delivery.

Can I change models before delivery?

Yes, but the new model price will apply.

Note: This is not applicable to certain models. Please check with our sales team.

What happens if the model I KIV is discontinued?

If a model is discontinued, we will recommend alternative options for you.

How do I make balance payments?

You can pay via cash, credit card, or NETS at any Gain City showroom, or through the Reddot app.

Do you offer instalment payment plans?

Yes, we provide 0% instalment plans for all major credit cards, with tenures from 6 to 36 months. Participating banks include POSB/DBS, OCBC, Maybank, HSBC, and AMEX.