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YUHOME AUTOMATED LAUNDRY RACK YU PRIME
2 YEARS ALL PARTS AND LABOUR
All items available for online purchase are not guaranteed to be in stock at the time of order processing. In the event that we are unable to fulfill your order, we will contact you with an alternative, or given a full refund.
All items available for online purchase are not guaranteed to be in stock at the time of order processing. In the event that we are unable to fulfill your order, we will contact you with an alternative, or given a full refund.
Installation usually takes within 10-14 working days.
Life with yuhome, we redefine your laundry days. This is a basic model built to hold 35kg of laundry.
Package comes with:
- 1 unit of laundry system with 1 nos of remote control
- FOC Removable cross bar x 8pcs (worth $60)
- FOC Clip x 20pcs (worth $25)
- 2-years onsite warranty for parts and labour; 5-years warranty on motor
- FOC standard installation, applicable for concrete ceiling below 2.8m height with a power source supply (i.e. ceiling light/power socket point nearby). Different housing conditions like high ceiling above 2.8m/false ceiling, surcharge of $150 is applicable.
Specification:
✔ 130cm drop down distance from ceiling
✔ 4 long poles with length of 130cm, expendable to 230cm length
✔ Host + Scissor size: L132 * W57 * H22.5 cm
✔ Min space required for installation: L140 * W70 cm
✔ Voltage: 220V/50Hz
✔ Motor: 70 watts
✔ LED light: 18 watts
✔ Material: Aluminum alloy
YU Care
Warranty Package
Includes
- 2 years on all parts, labour and transport
- 5 years on motor
Except
✗ User Misuse & Negligence (E.g. fall of remote controller, hit the beam or pipe or window when poles was over-extended etc)
✗ Physical/ Exterior Damages (E.g. scratches, dent, bend etc)
✗ Wear & Tear and Consumables (E.g. battery of remote controller etc)
✗ Power surges, electrical storm damage or incompatible power supply
✗ Malfunction caused by improper disassembling, modification or repairing by 3rd party
✗ Insect or vermin infestation
✗ Accessories (E.g. hanger, clip etc)
Gain City Disclaimer
We strive to present the product information as accurate as possible by taking information directly from manufacturer's / agent's website. Information on this page is subjected to change without prior notice. Information on this page may not be accurate if there is change of specification. Consumers are highly recommended to check the manufacturer's site for latest specs and product information. Pictures are only for illustration. If in doubt, call our customer service hotline to check prior to purchasing. All Materials and images remain the property and copyright of their respective owners.
- Price includes standard installation.
- Applicable for concrete ceiling below 2.8m height with a power source supply (i.e. ceiling light/power socket point nearby).
- Different housing conditions like high ceiling above 2.8m/false ceiling, surcharge of $150 is applicable.
- Installation will be completed within 10-14 working days.
- We will contact you after your order is placed to schedule the installation date and time.
All items available for online purchase are not guaranteed to be in stock at the time of order processing. In the event that we are unable to fulfill your order, we will contact you with an alternative, or given a full refund.
After you placed the order in Gain City website and confirmed the payment, our customer service officers will process it within 72 hours. Any order that comes in after 6pm on a Friday, it will only be processed on the following Monday.
We will schedule your delivery when Gain City's Own Fleet or Installation Service is required. However, due to stock availability across our different showrooms, Gain City may require an additional 3-5 working days to get the item ready for your Store-Collection (only applicable to 4 main showrooms) or for shipping out.
Delivery of your purchase may fall within this 3 schemes:
- Agent Delivery: Items require our agents (distributor or principal) to deliver and/or perform basic installation services by the agents, for items such as Ceiling Fans, Cooking Hoods, or Water Heaters. Extra charges may apply for the installation service.
- Gain City Delivery: Items in larger size and weight, and/or require basic installation service provided by Gain City's staff.
- Economy Delivery: Smaller items will be delivered via our appointed 3rd party courier service partner.
- Same Day Delivery: Order(s) placed between 12am to 4pm will be delivered within the same day before 10pm.
Delivery cost does not include installation/dismantling/carrying up or down by staircase. Installation/Dismantling cost and any other 3rd party cost applies separately.
For more information, you may refer here.
Our policy lasts 8 days. If 8 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and sealed.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- Mattresses & bedding accessories (due to hygiene reasons)
To complete your return, we require a receipt or proof of purchase.
For more information, you may refer here.